Smiles Inclusive
Smiles Inclusive operates a network of dental practices across Australia under the national brand, Totally Smiles.
Our aim is to become one of Australia’s leading national dental brands. Our business model provides a compelling proposition for patients, our dental practitioners, partners and investors.
Who we are
Smiles Inclusive Strategy
We operate modern and well-equipped Totally Smiles practices offering a range of general, family and specialist dental services. Smiles Inclusive provides dental partnerships with dental practitioners with fully functioning dental practices and ancillary services, reducing the demands of practice management and allowing them more time to treat patients and grow their business at a faster pace. Our service offering benefits dentists and patients, and includes:
- Fully operational dental practices, including surgery, reception and waiting rooms
- Experienced practice management and administrative staff, dental support and reception staff
- Electronic practice management systems for booking services, maintaining patient records and invoicing
- Health fund on-the-spot claims (HICAPS)
- Head office support including compliance, administration, and negotiation with private health fund insurers
- Marketing services.
Smiles Inclusive has also established a Joint Venture Partner program to allow former owners of our dental practices (or their nominees and transferees) to share in the ongoing growth of the practice through a profit sharing arrangement, and maintain an exposure to the capital value of the practice.
Totally Smiles operations
Smiles Inclusive owns a network of Totally Smiles dental practices around Australia. We see significant opportunities for targeted expansion by dental partnerships with independent dentists in all states and territories.
Smiles Inclusive Growth Plans
Our plans for future growth involve:
- Optimisation of practice operations, generating cost efficiencies through the scale of our network, increased purchasing power and improved practice management
- Increasing practice revenue by enhancing the experience for patients, and direct marketing initiatives to expand patient numbers through dental partnerships
- Investing in practices, to upgrade technology and equipment and provided an expanded range of services
- Acquiring more quality dental practices with an operational and financial profile to fit with our strategy and business model.
Smiles Inclusive geographic footprint
Our team
Board
David Usasz
Chairman
David Usasz
Chairman
- Over 40 years experience as a Director
- Chairman and Director of ASX Listed Company for 10 years
- Partner with PricewaterhouseCoopers for 20 years
- Bachelor of Commerce, Fellow of the Institute of Chartered Accountants, Fellow of the Australian Institute of Company Directors
Tracy Penn
Executive Director
Tracy Penn
Executive Director
- Co-Founder & Managing Director of Best Practice Management
- Over 27 years of Practice Management experience
- Developed and operated The Oasis Academy
- Dental Partners Practice Development Specialist
Management
Tony McCormack
CEO
Tony McCormack
CEO
- Experienced senior executive with extensive general management, operations, business planning and change management roles;
- Chief Operating Officer of ASX-listed Australian Agricultural Company
- Chief Operating Officer of Stanbroke Pty Ltd, Managing Director of Hevi Lift (PNG) Ltd
- Executive Director of Pacific Helicopters, and eleven years audit experience with Price Waterhouse
Paul Johansen
CIO
Paul Johansen
CIO
- 20 years’ experience in executive management within the Healthcare, FMCG and Information Technology sectors in corporate Australia and New Zealand
- Previously the Queensland General Manager for 13SICK (National Home Doctor Service) and General Manager for Integral Diagnostics (ASX:IDX), previously South Coast Radiology
- A successful track record in delivering increased operational performance and earnings within Healthcare, through the deployment of innovative technology solutions and operational support systems
- Member of the Australian Institute of Company Director
Keith Nicholls
CCO
Keith Nicholls
CCO
- Over 10 years senior management experience in private, public and private equity corporations with cross industry experience
- Previously Chief Commercial Officer for National Veterinary Care (ASX:NVL) and Head of Acquisitions for National Dental Care
- Worked alongside Mike Timoney in building Dental Partners (now Maven Dental)
- Strong commercial and ICT skills
- Member of the Australian Institute of Company Directors
Emma Corcoran
Chief Financial Officer
Emma Corcoran
Chief Financial Officer
- Chartered Accountant with 20+ years’ experience in accounting and corporate finance roles, specialising in valuation, due diligence, transaction services and performance improvement
- Former General Manager, Australia for the Advisory sector of a global engineering firm leading a national multi-disciplinary team.
- Former practice Principal - Corporate Finance, WHK Group
Investor Centre
Visit our Investor Centre to see Smiles Inclusive ASX Announcements, reports, presentations and up-to-date investor information.
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Start your journey towards a better way today.
Fill in the confidential expression of interest form and we will be in contact, or call us on 1800 779 404.